Masterclass Program

Tuesday 21 October 2025
Masterclass Workshops
 MasterclassOverviewPresenterRoom
9:00 – 10:30Smart Tools, the new Bulk Billing Incentive & What’s Next

Join MedicalDirector for an interactive, hands-on session designed to help you get more from your software. We will show you how Smart Bar integrations like AI Scribe and CPD can simplify documentation and compliance, take you through the latest 4.3a R2 enhancements, and unpack the new bulk billing incentive changes starting 1 November. You will also get a sneak peek at what’s coming next and plenty of time for questions. Whether you are a long-time user or just getting started, you will walk away with practical tips you can apply straight back in your practice.

Cameron Sampson and Kylie Goodwin, MedicalDirectorMeeting Room 219 and 220
10:45 – 12:00Insights and Trends Shaping Specialist Practices

Join us for a forward-focused session that brings together the latest intelligence from specialist practices, product innovation, and strategic updates from Magentus. Discover how emerging trends are redefining the way practices operate, grow, and deliver care. This masterclass will spotlight the evolving needs of practices and how Gentu is meeting them through automation, interoperability, and mobile-first solutions.

Enjoy a firsthand look at what’s new and what’s next in Gentu, including:

  • Enhancements to the Gentu Marketplace
  • Expanded mobile app capabilities
  • Streamlined theatre bookings
  • And more features designed to simplify workflows and elevate patient care

Whether you’re a current Gentu user, considering a transition, or exploring new opportunities in private practice, this session will equip you with the insights and tools to stay ahead.

Shaun Lyons, MagentusMeeting Room 219 and 220
12:30 – 13:30Bp Premier – Quick Answers to Common QuestionsIn this Masterclass session we will tackle frequently asked questions.
We will show you how to troubleshoot common issues and share useful tips on management reports and database searches.
Lais Miyasava, Best Practice SoftwareMeeting Room 219 and 220
13:45 – 15:15Write to Win: Mastering Persuasive Professional Narratives

This dynamic 90-minute coaching session transforms how you present your professional story, whether you’re pursuing opportunities, seeking support, or simply need to articulate your value with impact.

You will master the art of influential writing through:

  • The Executive Edge – Craft a compelling professional narrative that distils your experience into pure gold (none of that waffle that makes readers reach for the coffee).
  • Strategic Storytelling – Select and showcase achievements that demonstrate your unique value proposition. The
  • Reflection Revolution – Transform challenges into compelling narratives about growth, resilience and sector leadership.
  • Leadership on the Page – Write with authority about your accountability, influence and vision for healthcare excellence.
  • Your Impact Amplified – Develop a personal narrative that connects your ambitions to meaningful outcomes for your practice and the broader healthcare landscape.

We will explore tone that engages rather than enrages, structure that guides rather than confuses, and authenticity that resonates rather than regurgitates corporate speak. Through peer collaboration and feedback, you’ll refine your approach and sidestep the pitfalls that sink most professional writing.

Your takeaway: A clear framework, draft outline, and the confidence to write persuasively for any professional opportunity – because let’s face it, whether it’s grants, promotions, or LinkedIn posts, you need words that work harder than a caffeinated practice manager during accreditation season!

Tania Wiese, UNE PartnershipsMeeting Room 219 and 220
15:30 – 17:00Key Data to Track for Practice Growth and SustainabilityRunning a medical practice can be demanding, and knowing which metrics to focus on makes all the difference. In this session, Tracy Warby, Matt Rodin and Nick Adams from the Cubiko team will share the key data every practice should track to support growth and sustainability. They’ll also showcase some of Cubiko’s newest metrics and insights, designed to help practices improve operations and outcomes. The session will finish with an open Q&A, giving attendees the chance to ask questions and see how Cubiko could support their own practice.Tracy Warby, Nick Adams and Matt Rodin, CubikoMeeting Room 219 and 220
13:00 – 19:00Registration Desk OpensRegistration Desk, Melbourne Convention and Exhibition Centre
17:00 – 19:00Official Welcome DrinksExhibition Hall