Gayelene ClewsGayelene Clews

Gayelene Clews kick-started her career representing her country in two sports and achieving the number one world ranking in women’s triathlon.  She has been a Psychologist for the Australia Olympic Team -Olympic Gold Medallists in Women’s Water Polo, Australian Rugby Union – World Cup Champions, Canberra Raiders and Rugby League – Premiers, NSW Cricket – Women’s National Champions, Triathlon Australia – World Championship medallists, Athletics Australia, Volleyball Australia, ACT Academy of Sport, Australian Institute of Sport.   Gayelene is a sort after keynote speaker who developed her ‘Clews Mood Cadence’ – for building emotionally intelligent communities.   She is currently supporting the South Sydney Rabbitohs and the Australian Treasury as well as various Educational Organisations across NSW.

Gayelene’s work has been featured in ABC’s Lateline, Four Corners, Compass and Radio – The Ticket.  She has been interviewed in the Financial Review, Australian, Sydney Morning Herald, Melbourne Age, and Canberra Times and appeared on 7’s Sunrise and others.

Dr Grant LesterDr Grant Lester

Dr Grant Lester is a consultant forensic psychiatrist employed by the Victorian Institute of Forensic Mental Health, Victoria. His background is in prison and high security forensic psychiatry. He was previously Director of Training for the Victorian Forensic Psychiatry Program and is currently a member of the Victorian Mental Health Tribunal. Since the mid 90’s he has researched those who would be best described as querulant and vexatious complainants and litigants.

His research has been published in both legal and psychiatric journals.

He now specialises in presenting to and training government departments, public corporations and the judiciary, in the management of the vexatious and unreasonable complainant including threat assessments and management of threatening and violent complainants and litigants.

Leonie ArnebarkLeonie Arnebark

Leonie Arnebark is the CEO of Reality Marketing and has two decades of integrated marketing management and coaching experience. Leonie has headed up high performance marketing teams specifically in the healthcare arena including medical, allied health, dental and beauty and now looks after a number of successful clients who continue to soar with the help of Leonie and her team.

Reality Marketing was developed to enable businesses to access experienced and qualified marketing management, offering marketing expertise without the excessive cost of executive salaries or complexities of short term employment arrangements. Delivering authentic and practical marketing, the award -winning marketing company led by Leonie Arnebark supports clients across Australia essentially operating as their Marketing Manager, as they need it.

Leonie brings with her knowledge, expertise and her genuine reality marketing ability to take a company’s marketing to the next level. From development of an integrated marketing plan, copywriting, PR, website enhancement or managing a client’s social media platform, Reality Marketing covers all aspects of marketing.

Leonie is a passionate marketing all-rounder who is committed to providing the strategic direction and execution support needed to achieve sustainable growth for her client’s businesses.

Tracey Johnson

Tracey is the CEO of Inala Primary Care, a charitable, multidisciplinary, teaching and research active practice in Queensland’s most disadvantaged suburban location.  In 2015 she undertook a Winston Churchill Memorial Trust Fellowship studying how to bring care out of hospitals and into the community.  In May 2016 the organisation was recognised by AGPAL as Australian Practice of the Year.  In 2017, the practice grew by 20% and provided over 40,000 consultations, with just 28,500 provided by doctors.  This is one demonstration of how the practice embraces multi-disciplinary care and innovation.  She is a Member of the Evaluation Working Group of the Australian Healthcare Homes Program, the e-mental Health Advisory Committee of the Black Dog Institute and the Primary Care Advisory Group of the Australian Institute of Health and Welfare.   She is also an active health services researcher and pioneer in the area of bridging the health and social care divide.  Her energy and entrepreneurial approach have made her a popular presenter at many AAPM Conferences.

Alan Donnelly

After a long career as a teacher in the NSW Undergraduate Podiatry program, Allan returned to clinical practice in 2007. In 2012 he was audited by Medicare and found to be non-compliant in several areas relating to Allied Health Medicare Referrals. Like many other practitioners, his working knowledge of the system was gained from advice by colleagues which, for the most part, turned out to be incorrect and as a result of the audit, costly.

Frustrated by a lack of educational material from Medicare but supported by the Medicare compliance officer who had conducted the audit, Allan set about using his teaching background to develop a thorough understanding of how to correctly use Allied Health Medicare Referrals and their relationship to GPMPs and TCAs. He then wrote and produced educational resources so that other practitioners could also understand and use the referrals correctly.

For the past several years Allan has presented his Allied Health Medicare Referral workshop to podiatrists on behalf of the NSW Podiatry Association. He has also developed variations of the workshop to be more specific for GPs, Practice Nurses and Practice Managers and regularly presents these workshops in his region. As well as decreasing the risk for a practitioner of non-compliance when audited by Medicare, it has increased patient outcomes related to the goals of the GPMP and TCA.

Georgie Haysom

Georgie Haysom is the Head of Advocacy at Avant, Australia’s leading medical defence organisation, and works to improve the legislative and regulatory environment for members and the healthcare system as a whole.
Georgie has worked in health law for over 20 years, assisting and advising doctors on a wide range of medico-legal issues, including several years representing doctors in medical negligence litigation. She has a long-standing interest in the interaction between the law, medicine and ethics, and the way in which the law impacts on medical practice. She has a Bachelor of Science (Pharmacology), Bachelor of Laws (Hons 1) from the University of Sydney and a Master of Laws specialising in bioethics from McGill University.

Emma Gibson
Emma is completing a Masters of Healthcare Management with a Quality major. She is a registered nurse with experience predominantly in the intensive care environment and in the medical assistance and retrieval industry. Furthermore, Emma has a background in learning and development.

About AAPM

AAPM represents Practice Managers and the profession of practice management, and promotes professional development and a code of ethics through leadership and education.

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