Jordan Nguyen

Dr. Jordan Nguyen is a young man on a mission to change the world.

Upon completing his PhD in Biomedical Engineering at the University of Technology Sydney, he was accepted into the prestigious UTS Chancellor’s List.

Drawing on his experience of almost breaking his own neck, he developed a mind-controlled smart wheelchair for people with high-level physical disability.

Now as founder of Psykinetic, he designs life-changing technologies focusing on intelligent, futuristic and inclusive technology.

His amazing work has been featured on ABC’s Catalyst and Channel TEN’s The Project, and is a hot topic of discussion in the media.

His mission is to improve the lives of as many people as possible.

Tim Baker

Dr Tim Baker is a thought leader, international consultant and successful author ( Tim was recently voted as one of The 50 Most Talented Global Training & Development Leaders by the World HRD Congress, which is awarded by a distinguished international panel for professionals “who are doing extraordinary work” in the field of HRD. Tim is the author of The 8 Values of Highly Productive Companies: Creating Wealth from a New Employment Relationship,  and the following books with Palgrave Macmillan: The End of the Performance Review: A New Approach to Appraising Employee Performance, Attracting and Retaining Talent: Becoming an Employer of Choice, The New Influencing Toolkit: Capabilities for Communicating with Influence, Conversations at Work: Promoting a Culture of Conversation in the Changing Workplace (co-authored with Aub Warren); The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus; Performance Management for Agile Organizations: Overthrowing the Eight Management Myths Holding Businesses Back.

He is managing director of WINNERS-at-WORK Pty Ltd, which specialises in leadership development and performance management.

Tim has conducted over 2,430 seminars, workshops and keynote addresses to over 45,000 people in 11 countries across 21 industry groups and regularly writes for HR industry press. Tim can be contacted at


Dr Grant Lester is a consultant forensic psychiatrist employed by the Victorian Institute of Forensic Mental Health, Victoria.

His background is in prison and high security forensic psychiatry. He was previously Director of Training for the Victorian Forensic Psychiatry Program and is currently a member of the Victorian Mental Health Tribunal. Since the mid 90’s he has researched those who would be best described as querulant and vexatious complainants and litigants.

His research has been published in both legal and psychiatric journals.

He now specialises in presenting to and training government departments, public corporations and the judiciary, in the management of the vexatious and unreasonable complainant including threat assessments and management of threatening and violent complainants and litigants.

Dike Drummond

Dike Drummond MD is a Mayo trained Family Practice Physician and the leading coach, trainer and consultant on

– The prevention of burnout in individual physicians
– The realization of the Quadruple Aim in healthcare organizations

Dr. Drummond is a Mayo trained family doctor, professional coach, author, speaker and trainer whose sole professional focus since 2011 has been addressing the modern burnout epidemic in physicians.

Dr. Drummond is the CEO and Founder of where he receives 25,000 website visitors a month and hosts an online community of 17,441 physicians from 63 countries around the world.

Dr. Drummond has over 2100 hours of one-on-one physician coaching experience and has trained over 25,000 doctors on behalf of over 70 corporate clients to date. His comprehensive experience with individual doctors in all specialties and healthcare organizations of all sizes has lead him to create the ground breaking resources listed below.

Dr. Drummond’s unique background includes

– Extensive Primary Care experience
– Proven Physician Leadership abilities
– Entrepreneurship and Business Development training and experience
– Additional certifications in Interactive Guided Imagery and Life & Business Coaching
– Extensive Personal Development and Life & Business Coaching experience

Dike graduated from the Mayo Medical School in Rochester, Minnesota in 1984 and completed his Family Practice Residency at the Shasta Cascade Program in Redding, California in 1987.

He served as an Emergency Room Physician at Redbud Community Hospital in Clearlake, California for a full year after residency. Dr. Drummond practiced full spectrum Family Medicine for 11 years as a member of the Skagit Valley Medical Center in Mount Vernon, Washington. He was also the Chairman of the Executive Committee and Managed Care Medical Director for that organization.

Dr. Drummond suffered from career ending burnout and left his medical career in 1999 to become an Entrepreneur beginning with his Interactive Guided Imagery Practice.

He served as COO of Superteams, LLC providing Leadership and Facilitation training to Lean Six Sigma Black Belts in all branches of the US Military.

Saroo Brierley

Born in a small Indian village, at the age of five he lost complete contact with his family when he was lost at a train station while waiting for his brother.

After living on the streets of Calcutta and being declared a ‘lost child’, he was placed in a local orphanage and went on to be adopted by an Australian family, with whom he grew up in Hobart.

Determined to uncover his past, he embarked on an epic and yet deeply personal rediscovery. The moving climax of this journey made headlines across the globe.

His story is recounted in his autobiography ‘A Long Way Home,’ which was published in 2014.

This was the basis for the film of Saroo’s life – Lion.

Released in December 2016 to wide acclaim, garnering six Oscar nominations and starring Nicole Kidman and Dev Patel, the film will ensure that the incredible story that has already touched so many will continue to do so.

Michael Greco

Assoc. Professor Michael Greco (PhD, BTheol., Grad.Dip.Teach, GAICD) is CEO of  Client-Focused Evaluations Program (CFEP Surveys) which has offices in Australia and the United Kingdom.  CFEP Surveys is involved primarily in the provision of patient and colleague feedback to clinicians and healthcare organisations such as GP practices with the aim of enhancing quality and professional development.

He is also the founder and CEO of Patient Opinion Australia which is not-for-profit public online platform for patient feedback.

He is a Board Director for a number of not-for-profit organisations including General Practice Queensland (now CheckUP Australia) and Health Leaders Australia (HLA).  He is an associate professor at the School of Medicine, Griffith University and holds an honorary senior research fellow post at the School of Medicine, University of Exeter, UK.  His academic background focused on healthcare, evaluation and clinical pastoral education, and includes a PhD in medical education and a Bachelor of Theology.  He is married with two daughters.

Shara Evans

Shara is internationally acknowledged as a cutting edge technology futurist, commentator, strategy advisor and thought leader, as well as the Founder and CEO of Market Clarity, an award-winning technology analyst firm that provides insight, intelligence and advice on all aspects of the telecom and emerging technologies markets.

Shara has been providing innovative research and strategic consulting on telecoms and technology for the past 18 years, and is a regular media commentator on technology issues — appearing on shows such as Sky News, The Drum, 7:30 and is regularly quoted in publications such as the Financial Review, The Age, Sydney Morning Herald, The Australian and many others.

Shara is recognised as one of the world’s top female futurists, fusing her engineering background with an intuitive understanding of how society is likely to respond to new technologies.

Simon Waller

Simon is the author of two books, The Digital Champion: Connecting the dots between people, work and technology​ and Analogosaurus: How to avoid extinction in a world of digital business​.

He developed his expertise working in business improvement and strategy development at Rio Tinto. In addition, he holds qualifications in futures thinking, commerce and leadership.

Simon is an international speaker on the topics of digital disruption and the future of work and has worked with numerous organisations in Australia to help them incorporate digital tools in the workplace. For Simon, digital technology is not just a catalyst for increasing business productivity, it is also an avenue to improving the quality of life for those who use it.

Huw Kingston

Adventurer, environmentalist and writer Huw Kingston has spent over 30 years undertaking long human powered journeys in wild places across the world. He has numerous awards to his name including the Australian Geographic Spirit of Adventure Award and was named one of Time Magazine’s 25 Worldwide Responsibility Pioneers for his work reducing plastic waste and pollution. Huw is also an ambassador for Save the Children Australia and a Fellow of the Royal Geographical Society.

Huw’s most recent long journey was an extraordinary year-long circumnavigation of the Mediterranean Sea by sea kayak, foot, ocean rowboat and bike. A journey that started and finished at Gallipoli and traversed 13,000km through 17 countries. His book Mediterranean – A year around a charmed and troubled sea tells the story of this journey and is a remarkable account of the people, land and seascapes of the Mediterranean countries of Europe and North Africa at a time of economic and human turmoil.

For 25 years Huw has also run Wild Horizons, offering some of Australia’s best known cycling events and running adventure tours in Australia and overseas. He is a regular contributor to a range of publications in Australia and overseas.

Steve Hambleton

Adjunct Professor Steve Hambleton MBBS FAMA FRACGP (hon) FAICD UQ

Dr Steve Hambleton is a former Federal President and Vice-President of the Australian Medical Association (AMA) 2009-2014. He was the State Manager of the corporate medical centre provider Foundation Healthcare in Queensland (now IPN) in 2001. He was President of AMA Queensland in 2005-6 and served on the AMA Council of General Practice at a State and Federal level for more than 15 years. He is president of the AMAQ Foundation.

Dr Hambleton was the AMA representative on the National Immunisation Committee from 2006-2010 and was a member of the Pharmaceutical Benefits Advisory Committee 2007 -2009. He became a member of the AMA Taskforce on Indigenous Health in 2005 and was Chair from 2009 to 2014. He is on the Board of the QLD Aboriginal and Islander Health Council.

Dr Hambleton joined the Board of Avant Mutual Group Limited in November 2014 and is recently retired from the Board of the Australasian Medical Publishing Company. He is a Member of the Australian Commission on Safety and Quality in Health Care’s ‘Australian Atlas of Healthcare Variation Advisory Group.’ Dr Hambleton is deputy chair of the Australian Digital Health Agency Expansion Program and Co-Sponsor of the clinical reference group and clinical programs.

In April 2015 he was appointed the Chair of the Primary Health Care Advisory Group to investigate options to provide better care for people with complex and chronic illness, and is currently on the Health Care Homes Implementation Advisory Group.

He is also Deputy Chair of the Medicare Benefits Schedule Review Taskforce.

In 2018, Dr Hambleton was appointed as a Director of the Digital Health CRC.

Dr Hambleton was awarded an honorary Fellowship of the RACGP in September 2014, and the AMA’s Gold Medal in May of 2015 for services to his profession.

Gary Smith 

Gary has been involved in the management of health care practices for over 30 years.

He was once reported in a medical magazine as “the guru” in Practice Management.

He has been the National President of the Australian Association of Practice Managers and President of NSW Branch. Gary has been awarded a Life Membership to AAPM in recognition of his exceptional commitment to AAPM and outstanding contribution to AAPM both at State and National level.

Gary represents his Association on a number of Commonwealth Government health related advisory boards, task groups and expert standing committees in the health care sector.

He holds an Academic position with University of New England Partnerships where he also presents in their Professional Practice Management Program. He holds Board Directorships with the Australian Association of Practice Management, General Practice Workforce Tasmania, Australian General Practice Accreditation Ltd (AGPAL) and is Chairman of Quality Innovation Performance (QIP), Australia’s largest accrediting body for primary healthcare and community. He has been appointed by the New South Wales Government as a Board member to the Nepean Blue Mountains Local Health District Board.

He has been described as a practice management maven, as he has a passion for Practice Management that is why he is a sought after speaker in Australia and Internationally

About AAPM

AAPM represents Practice Managers and the profession of practice management, and promotes professional development and a code of ethics through leadership and education.

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