Conference Partner



As Australia’s largest doctor-owned mutual, everyday we see the ever increasing complexities our members face in running a successful practice. That’s why we’ve developed a comprehensive suite of insurances, support services, and a management platform that make running your practice easier, safer and more efficient. Our mission is to support doctors and their practices, so they can focus more on what they do best – delivering excellence in healthcare.

Find out more

Refresh Bar Sponsor

iCafe Sponsor

HotDoc was founded in 2012 by Dr Ben Hurst, who saw the opportunity to streamline how GPs and patients communicate health information. Since that time, HotDoc has become Australia’s leading patient engagement platform, which is trusted by 10,500 GPs.

We help practices improve the depth of their relationships with patients and improve practice efficiency. Our core is in helping practices through tools like online appointments and SMART Recalls, but we’re always building new products and services.

We want to become the technology used by patients and healthcare providers to coordinate care and empower patients to manage their health.

We’re honoured to be trusted by GPs across Australia, ranging from Australia’s biggest practice groups (like Sonic Healthcare and Healthscope) to single-GP practices.

Digital Medical Systems has provided ICT solutions and technical  services to medical practice clients across Australia since 1990.  DMS  engineers have extensive experience and expertise in installation and support  of all leading medical software applications.

DMS supplies the leading  brands in ICT hardware and software systems.  DMS provides industry  leading 24×7 near Real-Time Monitoring and Managed services, fully Managed  Internet and Web Security as well as 24×7 Help Desk technical support.

Cafe Sponsor

Gold Sponsor

MedicalDirector is Australia’s leading medical software and information provider processing over 70 million patient consultations every year.

MedicalDirector software solutions and insights power Australia’s healthcare industry, with over 17,000 health professionals using their platforms, which process millions of patient consultations every week.

From electronic health records, patient management, billing, scheduling, care coordination, medicines information to population health management service, MedicalDirector platforms provide innovative solutions to enable streamlined, ideal healthcare across Australia.

MEDIPROTECT, founded in 1999, provides specialist insurance and risk solutions for the Australian Medical and Healthcare sector.

MEDIPROTECT are recognized as a leader in its market, with innovative policies and inclusions that have been designed and implemented through continuous industry feedback and changes to the operational requirements.

Most recently, this has included reviewing our policy wordings for many of our policies, and including cover for Cyber Crime, after we saw that practices were falling into the net of Cyber extortion.

Because of our strength and dedication to the Australian Medical and Healthcare community, we have negotiated with our insuring partners to be able to offer exclusive benefits and pricing to AAPM Members and AAPM affiliated practices.

With a professional relationship dating back to 2000, and now as a Preferred Insurance provider for the AAPM, we’re proud to once again be the Gold Sponsor of the AAPM’s Annual Conference.

We look forward to supporting the AAPM and its members for many more years to come.

Happy Hour Sponsor

In 2016, the Australian Locum Medical Service became DoctorDoctor to better reflect our longstanding belief that the best medical care results from a coordinated and collaborative relationship built on trust between the after hours doctor, the GP and the patient. The new name DoctorDoctor reinforces the fundamental purpose of a medical deputising service – to provide essential, quality medical care in partnership with the daytime General Practice.

Our tagline, Better Connected After Hours Healthcare, reflects the value we place on connectivity, both relational and technological, to improve patient outcomes. DoctorDoctor believes that the essence of exceptional connected medical care is effective communication and collaboration. That the welfare of those it serves is enhanced by respecting the needs of others and acting with goodwill.

Represented by an empathetic and understanding team of doctors, administrative and call centre personnel who value quality patient care above all else, DoctorDoctor is truly connected to and supportive of the daytime GP.  We provide transparent, responsive, compassionate urgent care to patients when their daytime GP is not available

DoctorDoctor offers a trusted, long standing service. Let us be partners with you.

Please come and visit us at the DoctorDoctor site throughout the conference at Stand 51 and join us for some fun at the Happy Hour on Wednesday 17th October at 5:30 pm.

Gala Dinner Sponsor

Business for Doctors is a group established to assist Doctors, PM’s & Practice Owners in accessing knowledge in business, banking, finance and investments.

Founded by Dr April Armstrong in 2015, it was originally established to provide business knowledge to her friends, and since has grown to an established membership base of over 18,000 doctors. BFD provides workshops for GP’s, Practice Owners and Practice Managers on legal, ethical and increased MBS billings.


Recently BFD has established a practice manager’s group to give that same knowledge to Practice Managers, enabling better business, and better patient care.

Our mission is to support and collaborate with practices to assist them in achieving maximum profits while improving patient outcomes and staff job satisfaction.

App and Website Sponsor

Recharge Station Sponsor

Keynote Speaker Sponsor


Ozdoc Solutions are a premier provider of custom IT solutions for medical practices and providers. We design IT solutions using the best combination of hardware, software and cloud to meet your practice needs.







Proudly Australian owned and made, Ego Pharmaceuticals have led the way in the development, manufacture and marketing of innovative skincare products for more than 60 years.

Ego is the specialist in skincare, backed by science, underpinned by heritage and culture integrity.  We provide consistently high quality market leading brands such as QV, SunSense, MOOV , SolvEasy, Dermaid and Aqium.

We look forward to the opportunity in offering direct staff support , education and training to AAPM members dealing with patient’s, and client’s  skin integrity issues and concerns.

Come visit us on the Ego Stand 36, at the AAPM 2018  Annual Conference for more information.

Ego – the Science of Healthy Skin

1800 229 717

Canberra Sleep Clinic is Canberra’s first sleep medicine service. Previously known as the “Canberra Sleep Laboratory”; Canberra Sleep Clinic has been providing specialist care to the people of Canberra and the surrounding region for almost 20 years.

We provide a comprehensive service to diagnose and manage a range of sleep disorders.

  • All types of sleep apnea, snoring and upper airway obstruction
  • Ventilatory failure during sleep
  • CPAP
  • Behavioural disturbance during sleep
  • Parasomnias
  • Paediatric sleep
  • Driving and occupational risk assessment
  • Circadian disorders and Jet lag
  • Insomnia treatment to improve sleep quality
  • Multidisciplinary “Canberra Better Sleep Program”
  • Dr Stuart Miller has an interest in paediatric sleep medicine
  • We offer rural doctors and patients consultations by teleconference


The Australian Association of Practice Managers (AAPM) represents Practice Managers and the profession of Practice Management across Australia. Founded in 1979, AAPM is a national association recognised as the peak professional body dedicated to supporting effective Practice Management in the health sector. AAPM’s members are drawn from a broad range of healthcare settings, including general practice, medical specialty, dental and allied health practices and facilities.

 AAPM provides an array of benefits to our members including:

  • Advocacy
  • Education and other forms of professional development
  • Industry information 
  • Membership benefits and networking 
  • Advice and support 
  • Resources is Australia’s online health services community platform that simplifies and enables interaction between all health service stakeholders.

By enhancing consumer choice and access through our convenient, easy to use, online healthcare search and appointment booking platform, we strengthen the relationship between you and your patients.

To date we have booked over 7 million customer appointments for healthcare practitioners from all modalities as well as hospitals and corporate clients.

BP Premier is the first choice in integrated general practice medical software for doctors and practice managers, designed to put you and your practice first.  Maintain quality electronic patient records, transfer information securely between agents (like results from pathology services), produce safe and legible prescriptions, better manage preventative health care protocols for patients and much more.  For the full story go to

Phoenix Austec Group delivers proactive IT Managed services with a strong focus on customer service to our clinics nationally to ensure smooth running systems day in and day out.
Our clients range from small clinics through to large multi-site practices. Phoenix Austec Group provides core IT solutions such as 24×7 monitoring, Help desk access 7 days a week, Medical Vendor support, High level IT security and much more. Speak to one of our highly skilled sales team to have an individual assessment to guarantee the correct level of support for your clinic.

MDA National is a doctor owned mutual that supports, protects and promotes more than 50,000* Members and insureds with extensive professional indemnity insurance.

More than medical indemnity, MDA National provides Members with accredited education, personalised service, 24-hour medico-legal support in emergencies, and extensive Member benefits. 1800 011 255

*MDA National data 2016

DocStock is Australia’s original online medical supplier offering thousands of products, all carefully sourced from leading international and local manufacturers. We also act as the preferred or exclusive Australian import partner for brands such as Dermlite, Rose Micro Solutions and Nonin, and we are a proud long-term Welch Allyn specialist.

GPSA is the national representative body that unites GP supervisors by promoting recognition for registrar supervision work through open and accountable advocacy. GPSA supports GP Supervisors, Practices and Practice Managers through free open access resources, webinars and support.

Jayex Healthcare are global leaders in providing patient engagement platforms for acute and primary healthcare services. Providing help with your patient facing management requirements – from automated arrivals and queue management to extended healthcare services, online appointment booking, information screens and patient calling, we give you happier staff, improved healthcare outcomes and a better patient experience.

Clinic to Cloud is a secure, scalable clinical and practice management platform. It optimises practice operations, improves financial performance and delivers better patient experiences. The feature-rich platform is mobile-enabled and powers a connected care ecosystem through which healthcare professionals can securely share relevant information with care teams.

Australian Medicines Handbook produce evidence-based independent medicines references specifically created for health care practitioners.

Our range includes the Children’s Dosing Companion and the Aged Care Companion. All products are available in book and online formats.

All content is researched and written by our experienced staff editors and is subject to peer review by Australian experts and practising health professionals.

Quality Practice Accreditation is Australia’s only independent accreditation provider who specialises in General Practice. QPA exists to improve the healthcare of people, their families and communities through accreditation. Our accreditation program, is designed to engage general practice in an ongoing cycle of feedback, support and quality improvement.

Here for you

We’re a specialist industry super fund dedicated to people who provide some of the best health and community services in the world.

With more than 850,000 members and $44 billion invested globally on their behalf, we’ve learned a thing or two about looking after our members.

Australian Primary Health Care Nurses Association (APNA) is the peak professional body for nurses working in primary health care. With over 7,000 members APNAprovides primary health care nurses with a voice, access to quality CPD, educational resources, support and networking opportunities.

APNA champions the role of primary health care nurses; to advance professional recognition, ensure workforce sustainability, nurture leadership in health, and optimise the role of nurses in patient-centred multidisciplinary primary healthcare.

Interite Healthcare Interiors combines design, consultancy, project management and construction expertise to succinctly deliver expansive project management services, Australia wide.

With the capability and capacity to undertake any project whether it be a small specialist clinic or a large medical environment, we are committed to delivering every project on time, on budget with value every time.

McFarlane Medical is a leading supplier of medical products to the Healthcare Sector across Australia and New Zealand.

Proudly 100% Australian owned and operated for over 30 years, Mcfarlane services medical clinics, day surgery centers, hospitals, pathology laboratories, universities, and many other related organizations.

The product range is vast, including common and and specialised products.

UNE Partnerships are leaders in the delivery of Professional Practice Management training within Australia.

Our courses have been developed by qualified Industry experts Practice Managers.

They are designed to provide a progressive career path from administrative to managerial roles within the practice

and to suit those who balance life, work and family commitments with their studies.

The nationally recognised and accredited competency-based qualifications are available at various levels,

Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.


AboveBAS​ , qualified BAS Agents and Consultants specialise in the
Medical Industry.

AboveBAS streamline processes and systems.

Our services include Consulting, Software Setup & Integration, Training,
Support and Bookkeeping.

Our consultants work with Practice Managers, Medical and Dental
Professionals ensuring that all obligations and compliance requirements
are met in a timely manner.

Established in 1979, Zedmed is one of Australia’s leading medical software solutions companies. Our medical software solutions have evolved to become seamlessly integrated, fully-featured, sophisticated, and above all, easy to use. We are proud to be one of Australia’s longest serving medical software companies, with over 1000+ clients nationwide. Our loyal and knowledgeable team is committed to creating a positive and supportive environment, to ensure clients receive the best possible service. Our head office is based in Melbourne, Victoria.

Telemall Communications are the No.1 provider of ‘Message on Hold’ solutions to Medical Practices in Australia. Did you know 1 in 2 calls to Medical Practices are placed on-hold? This provides a unique opportunity to talk personally to your patients about your practices services. Come and speak to the Telemall team about how we can lift your professionalism and increase patient visits.

We are essential to your Communications Plan! Speak to one of our communications experts at Stand 8.

MIGA is a specialist insurer offering a range of medical indemnity insurance products and associated services.  We have been supporting and protecting the medical profession for over 117 years.

Visit us at booth 65 to find out why more and more doctors are discovering MIGA.

CyberSquad IT Consulting have been specialising in services to the health sector for over 20 years.

Adapting to the latest technologies has made us a leader in this field. We provide complete service packages for health providers. One of our specialized products is IaaS™ for Medical.

This solution allows practices to upgrade to the latest technologies without the upfront costs. You can find more information on our dedicated mini website .

Testimonials from ANY of our clients provide the proof. More information can be found at our websites below:

MedicAlert is more than an ID. Their 24/7 emergency response service gives members and their families total peace of mind. If healthcare professionals require more information, the MedicAlert response team can provide it by accessing the patient’s secure electronic health record to determine appropriate treatment or medication management.

All States Medical Supplies is a leading supplier of medical consumables and equipment to health professionals, medical practices, day surgeries, nursing and residential homes, public and private hospitals Australia wide.

We specialist in Surgery Set ups, diagnostic equipment, Vaccines, travel medicine, First Aid, Aged care and mobility equipment.

ANZ Health – Easy and convenient banking for healthcare professionals, from start to finish. With over 50 combined years of industry experience, our health banking team will provide you with a dedicated health finance specialist who can support you to start, run and grow your business. Visit us to find out more about our new ANZ HealthPay solution, which makes processing Medicare and private health fund claims fast and efficient, and receiving card payments simple. Visit or email


eRx Script Exchange is Australia’s first and largest ePrescription exchange service, providing a secure and safe transmission of prescription information between doctors and pharmacists. Integrated with Australia’s leading clinical and dispensing software programs, eRx is ePIP compliant and free for doctors.

Join more than 22,000 doctors and 90% of pharmacies around Australia who trust eRx.

Hood Sweeney are leaders in business and financial advice to the health sector, supporting managers who are passionate about growing their business.

We offer accounting, technology, financial planning, finance, business advisory and coaching, assisting practices to plan their future, reduce business risk and improve accessibility, connectivity and communications.

Inspiring Australians to take an active role in their health & wellbeing

Tonic Health Media is Australia’s largest health & wellbeing media network

Our place-based media is positioned in trusted, contextually relevant environments where health and lifestyle decisions are made.

Our compelling content engages a captive audience and provides advertisers and sponsors with an opportunity to promote products, services and targeted information to a demographic that is fragmented and difficult to reach.

We connect to more people in the health & wellbeing market than any other media.

Emergency Response Planning Tool (ERPT)

The ERPT is the national tool for emergency planning within general practice in Australia.  The tool was developed in partnership with the RACGP and meets the needs of general practice around resilience and emergency/pandemic planning.

Emepoint is the online emergency planning tool for SME’s.

The ERPT is a global first designed to ensure the resilience of general practice.

My Health Record is a secure online summary of an individual’s health information, and is available to all Australians. Healthcare providers authorised by their healthcare organisation can access My Health Record to view and add to their patients’ health information.

My Health Record does not replace existing health records. Rather, it supplements these with a high-value, shared source of patient information that can improve care planning and decision making.

Information available through My Health Record can include, a patient’s health summary, medication prescribing and dispensing history, pathology reports, diagnostic imaging reports and discharge summaries.

For more information visit the My Health Record website

OzBiz specialises in providing accounting integration to other software.

We have worked closely with the Best Practice team and have developed two time saving programmes.

OzBiz MediLink®

Imports validated data into your accounting programme in seconds absolutely accurately.

OzBiz MediCalc®

Splits payments between the practice and the health professional.

DVA’s mission is to support those who serve or have served in defence of our nation and to commemorate their service and sacrifice.  DVA’s booth showcases information to deliver healthcare and rehabilitation services to eligible clients.  If you are a DVA provider, or interested in becoming one, visit DVA’s booth.

Want a simple way to increase your practice revenue?

Provide your doctors with the flexibility to work with patients who are outside the confines of the practice and you can benefit from government incentives. Use our new app to allow your doctors to connect with patients or injured employees in the workplace through live video consultations. All with your own branding

The Royal Australian College of General Practitioners (RACGP) is Australia’s largest professional general practice organisation and represents urban and rural general practitioners.

​My Health Records will be created for all Australians by the end of 2018 unless they choose to opt out.  The RACGPs eHealth & Practice Systems teams’ My Health Record in General Practice project addresses questions regarding the expansion of My Health Record, including how it will affect general practice.

Healthsite is an online services company dedicated to providing quality & innovative technology products to the Australian Healthcare Industry. Our simple yet powerful products include a market leading fully integrated online appointment system, personalised Clinic App, iPad check-in kiosk, mobile check-in, web design, script recalls & SMS marketing.

Medical Media is the leader in delivering an informative, educational and engaging waiting room experience in medical practices throughout Australia. Our standards’ compliant patient communication tool is designed to educate and empower patients to make informed decisions regarding their healthcare, while our blend of content is aimed to engage and entertain for the duration of their wait.

HealthcareLink is the online marketplace for jobs and careers in the healthcare and medical industry. covers all the needs of a practice manager:

  •     Hire healthcare practitioners directly
  •     OnDemand recruitment support available
  •     Build your practice profile, publish articles, raise your brand
  •      Find and book CPD training, events and conferences.

This unique industry platform is open to medical, dental and allied health practices, hospitals, aged care facilities and healthcare businesses of all sizes.

It works by matching the criteria set by employers to the thousands of jobseekers registered on the network and bringing up the best matches available today. It’s that simple.

Surgical Partners is a financial management platform for medical practices and their doctors. Its system integrates with any healthcare accounting system and splits the doctor’s bills into practice share, and doctor share, in real time. The Surgical Partners app shows doctors that information instantly, rather than having to wait for a static invoice at the end of a contractual period. Being able to use live data at the compliance accounting level saves users substantial administrative and accounting costs, tightens financial controls and gives better insights into the business. It is the only way a practice can integrate revenue and receipts with accounting systems enabling a daily reconciliation with bank accounts.

Tanda is a multi award winning workforce management software that streamlines time and attendance, rostering, award interpretation, leave management, and payroll automation.

Charles Sturt University is a leading provider of flexible, online learning. We support you with your career and professional development, and we offer a range of business and leadership courses to ensure you have the relevant knowledge and skills to succeed. Choose how far you’ll go. Start now with CSU.

Our specialised, RACGP approved surveys give patients and colleagues the chance to provide honest feedback on interpersonal skills and other service aspects of your practice. We encourage and aid positive interpretation of this feedback to provide the best possible health outcomes for patients.

Stat Health Systems (Aust) is an ISO9001-2008 certified company which has built an integrated clinical and practice management application embracing the latest Microsoft technology.

The product is fully scalable and incorporates all eHealth requirements as per the NEHTA specification.

Stat Health provide a premium support service and clinical data conversion from legacy software.

The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered with the assistance of Diabetes Australia. The NDSS aims to enhance the capacity of people with diabetes to understand and manage their life with diabetes and provide access to the NDSS support services and products.

Angel Flight is a charity that coordinates non-emergency flights to help country people trying to deal with the triple trouble of bad health, poor finances and daunting distance. All flights are free and may involve patients travelling to medical facilities anywhere in Australia. Flights are conducted by volunteer pilots in their own aircraft.

The National Cervical Screening Program was renewed on 1 December 2017 when the Cervical Screening Test was introduced to replace the Pap test. The Cervical Screening Test and pathway is a risk-based approach to the management of patients participating in the program. Find out what these changes mean for your practice. Physical and online resources available at the booth.

Medtech Global is a leading provider of healthcare technology solutions for GPs enhancing the quality of patient care for over 30 years.

Medtech’s sophisticated and user-friendly systems improve practice management, enhance patient safety and healthcare delivery, as well as ensure best practice electronic health records management and reporting.

Coviu is a new, secure video conferencing software for primary care practices and their patients. As a CSIRO spinout, we provide a versatile telehealth platform that supports your workflows, e.g. with waiting rooms, consent forms, payment gateways, rich document sharing, annotation tools, online appointment bookings and more.

Medipass is an Australian health fintech, based in Melbourne. The company was established on the belief that a better health system demands better ways to connect and pay. We build digital health-grade payment solutions, connecting patients, practitioners and payers in ways that drive system efficiency and better experiences of care. To date, Medipass has partnerships with HICAPS, Garrison Health Services and Specsavers, with more exciting innovations in healthcare coming soon.

Vative Healthcare’s programs are delivered with a continuous improvement mindset with the end goal of improving quality, efficiency and care, and reducing risk to provide exceptional patient care. We deliver on-site workplace training and are the only RTO in Australia that combines courses in Health and Lean methodology.

Medical Wizard is a proven software solution serving the Australian Healthcare Industry for 24 years with over 1000 users.

Whether you are a large multi-site practice with over 50 users or a single doctor practice, Medical Wizard is the ideal solution, that’s adaptable & customisable to the way you work.

At HealthShare, our focus is on making interactions more valuable for Specialists, GPs, Allied Health Providers and patients. Our tools help connect audiences and streamline admin so health professionals can do what they do best – help more patients heal faster and live healthier.  We are excited to be meeting with Practice Managers for the first time to showcase how our tools can help streamline your practice.

MediRecords is the market leader in cloud-based GP and specialist clinical and practice management software in Australia. Fully featured including scheduling, integrated workflows, patient & claiming dashboards, detailed reporting and more, MediRecords is highly intuitive and easy to learn.  We listen to our customers and offer a premium support experience.

Leaders in accreditation for Australian health and community organisations, Australian General Practice Accreditation Limited (AGPAL) and Quality Innovation Performance Limited (QIP) are Australia’s most comprehensive, not-for-profit health promotion charities.

Drop by booths 83 & 86 to learn about our resources, education & training and accreditation queries.

HICAPS is Australia’s leading electronic claims and payment service that provides your patients with the convenience of on the spot health fund, Medicare claiming and EFTPOS and lodgement of WorkSafe claims and delivers you real business benefits.

Please visit our stand and find out how HICAPS can benefit you and your practice.

You’re a capable, caring GP providing comprehensive, patient-centred care. You’re also a practice manager, trying to succeed despite frozen rebates, rising costs and changed working practices.

RSM provide comprehensive accounting and advisory advice to practice managers right across the country so that you, your patients and your practice can thrive. We assist with:

  • buying, establishing or growing your practice
  • cash flow management and reporting solutions
  • cloud accounting and adopting innovative technology
  • tax planning and insurance needs
  • developing practice models for sustainability
  • managing regional workforce shortages
  • succession planning, valuations and selling your practice

RWAV creates sustainable health workforce models that support Victoria’s rural, regional and Aboriginal communities. We draw on trusted relationships, smart data and best practice to establish models that are capable, connected and tailored to the communities they serve.

Hoxton Medical Practice Management provides professional and reliable outsourced business services for busy doctors and practice managers. We offer Virtual Reception and Call Overflow Services, Payroll, Bookkeeping, Surgical and Medical Billings. With Hoxton’s GP Incentive Review Service on average we’re able to increase revenue by more than $10,000 per annum. Speak to us to find out how.

ToukanLabs provides bespoke, innovative IT Healthcare solutions for the UK and Australian Governments and Hospitals.
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About AAPM

AAPM represents Practice Managers and the profession of practice management, and promotes professional development and a code of ethics through leadership and education.

Conference Managers

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