Friday Program




From 07:00 am

Conference Registration Desk open

Main Foyer

07:00 am – 08:30am

State Breakfast

Breakout Rooms P6-P7

09:15 am – 10:30am

Keynote Presentation

A long way home, a Practice Manager’s JourneyGina Hawker

Be inspired by Practice Manager, Gina Hawker as she tells her story.

Plaza Auditorium

10:30 am – 11:00am

Morning Tea and Networking

Main Foyer


11:00 am – 11:45am

5th Edition Standards

Accreditation is everybody’s business. It’s not just an administrative task and printing of manuals. You have to live the accreditation dream. That dream is about quality and safety. Most importantly, STANDARDs that apply to all to ensure consistency, predictability, high quality safe patient care and a safe workplace. The 5th standards helps us strive for this!.

Panel Discussion with:

Dr. Louise Acland, RACGP

David Bailey, AGPAL and QIP

Karen Booth, APNA

Cathy Baynie, Practice Manager

Gary Smith, Surveyor

Plaza Auditorium

11:00 am – 11:45am

Building the brand of the practice

Presenter: Mick Carney, Healthsite Marketing

Breakout Room P6

11:00 am – 11:45am

A Masterclass on Secure Messaging

Presenter: Dr Nathan Pinskier, Australian Digital Health Agency

By 2022 every healthcare provider will have the ability to communicate with other professionals and their patients via secure digital channels if they choose. This will end the dependence on paper-based correspondence and the fax machine or post. This session will provide an update on the current state of secure messaging in Australia and seek feedback from participants regarding the best approaches to implementation and adoption.

Breakout Room P8

11:45 am – 12:30pm

Applying QI activities to Emerging Risks

Presenter: Angela Mason-Lynch, Avant

We work in a risky business and we “don’t know what we don’t know”. Risk management dictates that we must continuously improve our service quality, both clinically and administratively. This session will demonstrate how to perform QI in your practice using practical examples.

Breakout Room P6 and P7

11:45 am – 12:30pm

The Impact Patient Engagement has on Health

Presenter: Michael McCash, HotDoc

We take a deep dive into the true impact patient engagement has on health while we identify the important touch points of patient engagement and the integral role technology plays.

Breakout Room P9 and P10

11:45 am – 12:30pm


Presenters: Katrina Otto, Train IT Medical and Kylynn Loi, CSIRO – The Australian e-Health Research Centre

CSIRO and the Department of Health has collaborated with the clinical profession, software industry and government to create a community to define the foundation data standards in primary care to support better clinical outcomes, enhance the usefulness of information in the practice record and improve interoperability of health information shared with other health care providers and organisations.

Learning Outcomes:
• Understand what is the Primary Care Core Data Dictionary and the standards being supported
• Understand the training and education material developed through this programme that have been developed
• Learn about opportunities to inform the development of the standards to improve data quality in primary care

Breakout Room P8

11:45 am – 12:30pm

How to digitally transform your Practice
Presenter: Marcus Wilson, Surgical Partners

Breakout Room P11

12:30 pm – 1:30pm

Lunch and Networking

Main Foyer

1:30 pm – 2:30pm

Keynote Presentation

A Passionate Life: The Ita Buttrose StoryIta Buttrose

Plaza Auditorium

2:30 pm – 3:00pm

Conference Summary and Official Close

Plaza Auditorum

6:00 pm – 7:00pm

Pre Dinner Drinks

Plaza Ballroom Foyer

7:00 pm – 11:30pm

AAPM Ruby Gala Ball

Including the 40th Anniversary Address by Life Member Mr Gary Smith JP FAAPM CPM MAICD.

Dress Code: Cocktail with a touch of ruby red

Free Seating

Plaza Ballroom

From 11:30pm

Post Ball Party

Soelis Rydges